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"Var på Historic Racing på Brands Hatch. Väldigt trevligt meeting"

"We were mostly happy with our stay, the room was clean and the majority of staff were pleasant and helpful. There were two days where the room was not cleaned but I expect this was due to staff taking time off over Christmas, it did not really inconvenience us. The biggest issue we had was on two occasions despite the premises being listed as non smoking, there was a smell of cigarette smoke drifting into our room from the corridor. The person on duty did not seem too interested and all they could do was offer to provide us with an air freshener. I also emailed Marston's regarding this issue but as I have not heard back from them, I presume they are somewhat disinterested in the issue also."

"Just like other reviews will tell you there is alot to say. I will make it as a pros and cons list and end with some final thoughts. Pros: * The room, Bed linen and towels felt fresh and clean. Cons: * The layout of the room is just wrong. No side table to the bed, instead the bed is up against a wall and the closet. * The bed and pillows are just bad. Stiff and rock solid. * There is one light in the room and that is a naked lightbulb with white light. * Walls are paper thin. * Environment is sterile. Just a life sucking feeling of sadness. * The building we stayed in has 2 systems of fire detectors (redundant). And the one in the hall had a bad battery so it beeps every 1 minute or so. Keep in mind that the bad detector is sitting right next to a working one. We asked a guy in the reception to take care of it. He said they would fix it, but they did nothing. This is just (insert a powerful word here) customer service. * The deposit. A lot of reviews mention that they do not get their deposits back and this is worrisome. However I did get it back 1 day after checkout. For those who are worried just make sure to get a stand-alone receipt for this charge. Also what is the deposit all about, this is something they do in 3rd world country’s. * The door to the room is not “weatherproofed” so the gaps makes the screaming from children and adults in the kitchen seam like they are in your room. * This hotel is in a residential area and it does not even have sign."